top of page

Frequently Asked Questions (FAQs)

Are you open for walk-ins?

We are open for walk-ins daily.

 

Are reservations required?

Reservations are not required but you may make a reservation if you would like to secure a table.

What If I am allergic to certain ingredients or have a food intolerance?

Kindly inform your Server if you have any allergies or diet restrictions so our Chefs will be notified. Also, note that the dishes' ingredients may be produced in facilities that also work with other allergens. For this reason, and due to the very nature of our business, allergen traces may be present in the dishes.

What payment methods are accepted?

We accept Cash, Credit Card (Mastercard, Visa, JCB, American Express, Diners Club International, Discover, BancNet) and QRPh Payments (BDOpay, GCash, GrabPay, WeChat Pay, Alipay).

Are you pet-friendly?

Yes, but kindly keep your pets close to you at all times. We allow pets as long as they are placed in a carrier, stroller, or leashed and are wearing diapers.

Where can I get more information on booking a private event?

Kindly reach out to us in-store through our Restaurant Manager for inquiries.

Do you deliver?

We are available on GrabFood Iloilo for deliveries.

What are THEO'S holiday hours*?

The holiday hours are posted on the social media pages of THEO'S seasonally. 

bottom of page